Frequently Asked Questions

1)    What are your terms?
Net 30 days

2)    How is your knowledge on equipment and do your service technicians have a wide range of knowledge on all types of equipment?
We have 6 highly trained service technicians with an extensive knowledge on all types of CNC equipment.

3)    How soon can you get to us?
Usually we can get back to you within the same day.

4)    How long will it take you to do the job?
Our service department is extremely knowledgeable which will result in expedient repairs.

5)    Do you have parts in stock?
Yes we have a large inventory for parts especially on older machines.

6)    Have you seen this problem before?
Our service department has vast experience and is capable of handling any situation on all types of equipment.

7)    Can you work on other machines besides Toshiba?
Yes, our service department has vast experience on all types of CNC equipment and is capable of handling any situation on all types of CNC Machinery.

8)    Can you get us better documentation on are machines?
Yes we have an internal company web library that all our service technicians have access to.

9)    Do you give a warranty on your performed service?
Yes all our service is backed with a full guaranty.